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A Journey of Determination: Supporting a Client Across the Water


At AdaptNI, we believe in the potential of every individual to achieve their goals, regardless of the barriers they may face. Today, we are thrilled to share the inspiring story of one of our clients who exemplifies resilience and determination.


Having moved across the water from Northern Ireland to Scotland, this client faced a significant challenge: a lack of specialist support for people who are deaf, have hearing loss, and/or tinnitus. Moving to a new country is already daunting, but without access to tailored support, the road to employment seemed uncertain. However, this individual was determined to succeed, and we at AdaptNI were committed to ensuring they received the assistance they needed, even from afar.


Adapting Support Across the Water


Although Scotland lacked the specialist services available in Northern Ireland, we adapted our approach to continue providing the client with guidance and encouragement. Through regular video calls, emails, and text messages, our team ensured they were not alone on their journey.


We worked closely with them to provide advice on CV, job applications, and preparing for interviews. We also acted as a sounding board, offering support and boosting their confidence as they navigated new challenges in their search for work.


Celebrating Success with Amazon

All the hard work and perseverance paid off. We are delighted to announce that this client has successfully secured employment with Amazon, a fantastic achievement that highlights their determination and the effectiveness of remote support.


Their success serves as a reminder that with the right guidance and a never-give-up attitude, overcoming barriers is possible. At AdaptNI, we are proud to have been part of their journey and to have helped them achieve this milestone.


Breaking Barriers Together


This story also underscores the importance of accessible and specialist support services for people who are Deaf, have hearing loss, and/or tinnitus, no matter where they are. We hope that Scotland—and indeed the rest of the UK—will follow Northern Ireland’s example in offering tailored services to empower individuals and unlock their potential.


If you or someone you know needs support, AdaptNI is here to help, our dedicated team is ready to work with you to achieve your goals.



Contact us at info@adaptni.co.uk or visit our website to learn more about how we can support you on your journey. Together, we can break barriers and create opportunities.

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